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Customer Services Team

About AICA

At AICA Services Inc., members have access to our Program Representatives whom they can contact when they need assistance with their policy renewal or other related issues. Each Program Representative processes policies and new business, including preparation of quotations and contacting members on matters such as amendments to policy coverage.


Kelly Crandell, Program Manager
Phone (Toll free): 1-800-267-4734
Direct line: 416-204-3386
Email: k.crandell@aica.ca

Christina Cook-Campbell, Bilingual Program Representative
Phone (Toll free): 1-800-267-4734 (English)
1-800-286-2630 (French)
Direct line: 416-204-3323
Email: c.campbell@aica.ca

Michael Campbell, Program Representative
Phone (Toll free): 1-800-267-4734
Direct line: 416-204-3382
Email: m.campbell@aica.ca

Cheryll Boayes, Bilingual Program Representative
Phone (Toll free): 1-800-267-4734 (English)
1-800-286-2630 (French)
Direct line: 416-204-3392
Email: cboayes@aica.ca

Krista Szecsany, Program Representative
Phone: 416-204-3390
Email: k.szecsany@aica.ca


Quebec Group Insurance plan members can contact:

Nancy Nault
c/o AON Reed Stenhouse Inc. / AON Parizeau Inc.
700, rue de la Gauchetière Ouest, Suite 1800
Montréal, QC H3B 0A5
Phone (Toll free): 1-800-361-0618
Direct line: 514-840-7836
Email: nancy.nault1@aon.ca

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